Motor Claim Submission

What You'll Need

• Your policy number
• Date, time, and location of the incident
• Details of what happened
• Names and contact details of any other parties involved
• Registration numbers of any vehicles involved
• Details of any witnesses
• Photos of the damage (if possible)
• A crime reference number (if the police were involved)

What Happens Next

1. Report: Call the relevant number above with the details. We'll log your claim immediately.
2. Assessment: Your insurer will assess the claim and may appoint an engineer to inspect the damage.
3. Repair or Settlement: Depending on the outcome, your vehicle will either be repaired at an approved garage or you'll receive a settlement.
4. Updates: We'll keep you informed throughout the process so you always know where things stand.

Important Tips

• Do not admit fault at the scene of an accident
• Take photos and gather details as soon as it is safe to do so
• Report the claim as soon as possible — delays can affect the outcome
• Keep receipts for any expenses you incur as a result of the incident